”We do not provide phone support for Community, Free or NFR licensed products. It depends on your definition of support as I was referring to: If posting a technical issue, they have to add their Case Number from the already openend Support Case. Just remember if you’re planning to upgrade day one on community edition you won’t have any support from Veeam as you need to pay for support, you’ll need to raise it on forums and hope for a response.Ĭommunity Edition gets support, but on a best effort basis :-) If there is some major bug found from a Community Edition User, then Veeam will be surely interested in the launch window to know about them.Īnd the R&D Forum is theoretically no support forum :D But people can go there to get help. It’s still the same code so no technical reason why not. Veeam have said the v10 licenses work on v11 so no reason why not and Veeam haven’t communicated anything to indicate they’d restrict it.
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